How to Keep Your Clients Coming Back to You
Nail Technicians & Cosmetologist - Today we are going to discuss setting up a customer loyalty program. You will use your course workbook (Marketing Secrets of Successful Nail Technicians) to complete this lesson on creating Customer Loyalty.
Customer loyalty programs gets your clients to come back to you each week for service faithfully. Referral programs gets clients to refer others to you. These are the 2 main ingredients to keep your business successful and thriving! This Post will focus on creating a customer loyalty program. We will discuss referral programs in another post.
Creating Customer Loyalty
It doesn't matter how good your products and services are if you cant get customers to come back for more. If you are looking for a way to keep customers coming back, then you need to understand what customer loyalty is and is not. Customer loyalty is the lifeline of your business, without customer loyalty your clients do not come back. They will simply go to whoever has the best deal that day.
The question is how do you create customer loyalty? How do you set up customer loyalty programs? One way to create customer loyalty, as taught in Marketing Secrets of Successful Nail technicians, is by earning the trust of your client and building a solid relationship with them. We will go more into depth on this in your workbook and you will learn several ways to earn their trust.
There are many customer loyalty programs you can use to keep clients coming back. One way is to use a punch card program. This is a simple card you punch every time the client comes in to see you or refer someone! The punch card when used up, rewards your client with a free service or product! Clients love this! Everyone likes free stuff so they will return knowing they have their favorite service free after so many visits or referrals.
There are also many ways to set up and use your punch cards to keep clients coming back and referring others to you! Marketing Secrets of Successful Nail Technicians goes into depth about how to set up and use your punch cards. You will also read about other customer loyalty programs you can implement to keep customers coming back and attract new clients to you!
We will go over tips and ideas you may not think about that all contribute to customer loyalty! Creating customer loyalty keeps you in business for years to come!
In your course workbook go to pages 26-38 read and complete the action tasks. When your done, you will clearly understand how to create customer loyalty and keep clients coming back!
If you haven't ordered your course e-book and want one, just click the link at the end of the post.
You can get started using the punch card program right away. It really works! Your clients will cherish their punch cards and treat them like gold. They will gladly hand you their punch card after each service so they can earn their free gift!
Those that have used it, have thanked me for bringing this simple but effective technique to their attention! Now you can use it too!
For the complete Punch Card Program and other Marketing tips You can Use and Start Profiting from, Check out Jay Jones, Marketing Secrets of Successful Nail Technicians!
Keep checking back! More Tips and Strategies coming!
Happy Nails and Feet!